The Department for Business, Energy & Industrial Strategy (BEIS) has launched a new consultation: ‘Maximising Non-Domestic Smart Meter Consumer Benefits’. This consultation focuses on improving the data offer and enabling innovation in the sector for non-domestic buildings.

Smart meters are replacing traditional gas and electricity meters in all buildings (domestic and non-domestic) across Great Britain as part of an important upgrade to the national energy infrastructure as well as underpinning the cost effective delivery of Government’s net zero commitment.

The benefits of the rollout of smart meters to non-domestic sites is estimated at circa £1.5 billion of energy savings over the appraisal period. A significant proportion of this is due to consumers engaging with the energy consumption data accessible from the smart meter. This consultation sets out Government proposals to drive forward non-domestic smart metering data innovation and deliver benefits for consumers.

They have established three objectives:

  • Ensuring a baseline level of ‘consistency’ in the non-domestic smart meter offer.
  • Streamlining the smart meter data access process for a non-domestic consumer’s nominated third party.
  • Creating a policy context that facilitates non-domestic smart metering innovation, including support for industry.

According to BEIS, the proposals would:

  • ensure non-domestic smart meter customers are provided with engaging feedback on their energy consumption so that they can save energy and manage costs
  • require energy suppliers to provide non-domestic smart meter customers with regular free information about their energy consumption, based on the data from their smart meter
  • make it easier for non-domestic customers to share their data with third party innovators (acting with their consent) to support energy-saving and net zero initiatives
  • make it easier for third parties acting with customer consent to access the data they need to enter the market and deliver services to non-domestic smart meter customers

BEIS is also seeking more general views on how best government can support industry to drive forward innovation in the market for non-domestic smart meter data-driven services. We are formulating our response to the consultation and would welcome any thoughts you may have on the proposed areas of improvement. The consultation closes on 24  September 2021. To have your say, please email the compliance team at or to discuss this further please call Melanie Kendall-Reid on 01252 87 87 22.

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